Seen

Delete your Seen account

You can delete your account yourself, from inside the app, in under a minute. If you no longer have the app, you can request deletion below and we’ll confirm by email first.

In the app

  1. Open Seen and go to the You tab.
  2. Tap Privacy & data.
  3. Tap Delete my account.
  4. Type DELETE to confirm, then tap Delete forever.
  5. You’ll see a reference number like DEL-7F3A9C21. Save it; it’s the only record that ties to your deletion.

Deletion is immediate. There is no waiting period and no way to undo it. If you want a copy of your data first, use Download my data on the same screen before you delete.

What gets deleted

  • Your account and sign-in (email and password).
  • Your profile: name, age confirmation, relationship type, preferences, theme and date settings.
  • Every answer you wrote and every day you passed.
  • Your reactions, favorites, and the requests you sent, including their status.
  • Your notification settings and the push tokens for your devices.
  • Your invite codes and your membership in the shared space.
  • Our record of your subscription status.

Afterwards we keep only the deletion reference number and the fact that an account was deleted, so we can confirm it to you if you ask. Backups that still contain your data expire on their own schedule within a short period.

What your partner keeps

Deleting your account removes your words everywhere, including from your partner’s view. Your partner keeps their own answers and sees that you have disconnected. They are not told that you deleted your account rather than left.

Your subscription

Deleting your account does not cancel a paid subscription. Subscriptions are billed by Apple or Google, so cancel there: on iPhone in Settings › your name › Subscriptions, on Android in Google Play › Payments & subscriptions. Do this before or right after deleting so you aren’t charged again.

Request deletion without the app

If you can’t get into Seen (lost phone, forgotten password, uninstalled), send a request here or by email. To make sure nobody can delete your account but you, we only act after you reply to a confirmation email we send to the address on the account. Once you’ve confirmed, we delete the account within 7 days and send you the reference number.

We’ll email this address to confirm it’s you before anything is deleted. If you have your deletion reference already, your account is gone; there’s nothing more to do.

Or email us instead